Support

How can we help?

KeepSift is available on Android through Google Play in 35 countries, including Armenia and the European Union. The iOS version is in development. For product, privacy, or accessibility questions, reach the team directly.

Email support@keepsift.com

Before you write

Include your operating-system version, KeepSift version, what you expected, what happened, and steps that reliably reproduce the issue.

For your privacy, never email screenshots, OCR text, search terms, purchase credentials, or other sensitive content unless our support team explicitly asks and you are comfortable sharing it.

Privacy requests

KeepSift does not upload your screenshot library to us, so we cannot retrieve it. For requests about support correspondence, app-store transactions, platform-provided diagnostics, or website request records, use the subject “Privacy request.”

Start a privacy request →

Purchases and refunds

Purchase and refund instructions depend on where you obtained KeepSift. Use the store through which you obtained the app.

Android through Google Play

Google Play manages payment credentials, localized prices, and refund requests. Pro is a one-time purchase with no subscription. Purchase restoration requires the Google account used to buy Pro. In the EEA and UK, Google Play checkout handles the applicable immediate-supply agreement and withdrawal acknowledgment for digital content.

Request a Google Play refund →

iOS through the App Store

Apple manages payment credentials, localized prices, purchase restoration, and refund requests for App Store purchases. Pro is a one-time purchase with no subscription, and restoration uses the Apple Account that bought it.

Request an App Store refund →